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At What's On we collect different types of information about our users for four main reasons:
1. To provide personalised services unique to individual users.
2. To help us to monitor and improve the services we offer
3. To sell advertising space on the site. This helps us to keep the site free for people who visit it.
4. If we have permission from the user, to market services to them.
Please follow the links below for further information.
1 We do our very best to protect your privacy by using security technology appropriately. This means:
- we make sure that we have appropriate security measures to protect your information; and
- we make sure that when we ask another organization to provide a service for us, they have appropriate security measures.
2 We will respect your privacy. You should receive marketing emails only from us and, if you agree, from other organisations we have carefully chosen. We will make sure it is clear when you can make these choices, for example, we have boxes you need to tick if you want to receive marketing. However, we may email you occasionally with information or questions about your registration, your subscription account or postings, for example, with reminders, warnings or copyright requests.
3. We will collect and use individual user details only if we have your permission or we have sensible business reasons for doing so.
4 We will be clear in our dealings with you as to what information about you we will collect and how we will use it.
5 We will use personal information only for the purposes for which it was originally collected and we will make sure we delete it securely.
What information do we collect?
We collect information on you:
• when you use the website through cookies, and
• when you enter sales promotions and competitions.
Certain services that we provide may involve us collecting extra information, such as where you are, so the service can be provided as designed. In particular, this may apply to certain apps that you download, or which we provide.
We do not knowingly collect or store any personal information about children under the age of 16.
We will not share your personal information with others for marketing purposes unless you have given us your permission. If we have your permission, we will share your information only with other organisations we have chosen carefully.
We can access and release personal information to keep to relevant laws and government requests, to operate our systems properly and to protect both us and our users.
Any other organisations who access your information in the course of providing services on our behalf will be governed by strict contractual restrictions to make sure that they protect your information and keep to data-protection and privacy laws which apply. We may also independently audit these service providers to make sure that they meet our standards. We may use service providers to help us run these sites (or services available on the sites).
Some of our webpages use plug-ins from other organisations (such as the 'Facebook Recommend' function). These other organisations may use information about your visit to our websites on their pages. For more information on how these organisations use information, please read their privacy policies.
1 For statistical purposes to track how many users we have and how often they visit our websites. We collect information listing which of our pages are most frequently visited, and by which types of users and from which countries.
2 We use other organisations to collect anonymous user information, sometimes through cookies and web beacons,(information embedded in images which allow them to analyse how the website is being used and the number of visitors).
5 We may use 'Flash' cookies to store your preferences for your media player (for example, volume and so on). If we don't use them, you may not be able to watch some video content.
You can turn cookies off but if you do this, you may not be able to use all services on our websites and you might see more pop-ups and other advertising. This is because we won't be able to limit what you see by using cookies. However, you will still be able to see our editorial content.
We operate an advertising service called online behavioural advertising (OBA). OBA allows us to deliver targeted advertising to people who visit our website. It works by showing you adverts that are based on your browsing patterns and the way you have interacted with our site. It then shows you adverts which we believe may interest you.
As you browse our sites, some of the cookies we place on your computer will be advertising cookies, so we can understand what sort of pages you are interested in We can then display advertising on your browser that is based on these perceived interests. For instance if you have been reading a lot of food and drink articles, you may be shown more adverts for food and drink.
It is important to remember that none of the OBA techniques we use will collect information such as your name, email address, postal address or phone number.
We may also share anonymised behavioural data with advertising partners. This may mean that when you are on other websites, you will be shown advertising based on your behaviour on What's On websites. We may also show you advertising on our site based on your behaviour on other sites.
Behavioural retargeting is another form of OBA that allows us and some of our advertising partners to show you ads based on your browsing patterns and interactions with a site away from our sites. For example, if you have visited the website of an online clothes shop, you may start seeing ads from that same shopping site displaying special offers or showing you the products that you were browsing. This allows companies to advertise to you if you leave their website without making a purchase.
Our sites contain links to other websites from which we may earn revenue. Our articles are never influenced by advertisers or affiliates, nor are they written for the purpose of promoting a product, except when clearly branded as a 'sponsored feature', 'advertisement feature' or 'sponsor's content'.